At Baycrest, we are committed to providing a clean and well-maintained space for our clients, families, staff and physicians.

Recently, these efforts were recognized when Baycrest’s Environmental Services (EVS) team received a Health Standards Organization (HSO) Leading Practice Award for their regular cleaning audits and the way in which the results are shared during their performance huddles.

Glo Germ™ cleaning audits are one of the common methods used to monitor and improve hospital cleanliness. These audits use Glo Germ gel or lotion, which is invisible under regular light, to mark high-touch areas in patient rooms and washrooms prior to cleaning by housekeeping staff. After cleaning, EVS supervisors inspect high-touch surfaces for the presence of gel that glows under ultraviolet (UV) light using a UV flashlight.

Since the fall of 2020, the EVS Department has formally embedded Glo Germ audit reviews as a standing agenda item into EVS team performance huddles. After thorough consultations and training by quality improvement specialists, the responsibility of leading these reviews has transitioned to EVS staff.

At the monthly huddles attended by housekeeping staff, supervisors and managers, staff review measures that they have selected for their performance board. The board acts as a visual tool to monitor team performance and identify improvement opportunities.

With results consistently above target, we celebrate the incredible work of our EVS team throughout the year that helps keep everyone on our campus safe.